TERMS & CONDITIONS


BAD BOY GUITARS®️BELIEVES & STANDS BEHIND OUR GUITARS & OUR CUSTOMERS.  WE WANT YOU TO FEEL CONFIDENT WITH YOUR NEW BAD BOY®️ & TO UNDERSTAND THAT WE ARE NOT JUST A "BIG BUSINESS" THAT SELLS YOU A PRODUCT THEN DISAPPEARS.  WE ARE A FAMILY RUN BUSINESS THAT IS PROUD OF THE GUITARS WE MAKE  & WILL ALWAYS SUPPORT YOU! 

WE WILL STAND BEHIND OUR PRODUCT WITH A WARRANTY PERIOD OF ONE YEAR INCLUDING LABOR & PARTS INCLUDING ELECTRONIC COMPONENTS.   

WE OFFER YOU A LIMITED LIFETIME WARRANTY ON OUR GUITARS TO BE FREE FROM DEFECTS IN WORKMANSHIP & MATERIALS SUBJECT TO THE FOLLOWING RESTRICTIONS:

1.)  LIMITED LIFETIME ONLY APPLIES TO THE ORIGINAL PURCHASER AT THE TIME OF PURCHASE, WITH THE ORIGINAL BBG CERTIFICATE ISSUED TO YOU AT PURCHASE WITH SERIAL NUMBER!  NO ALTERING SERIAL NUMBERS ALLOWED!

2.)  IF YOU CHOOSE TO ABUSE YOUR BAD BOY®️, INCLUDING SMASHING IT AFTER A CONCERT; DROPPING IT; THIEFT; BEING CAUGHT CHEATING ON YOUR PARTNER THEN LEVING IT IN THEIR CARE; LEAVING IT OUT IN THE RAIN; TAKING A BATH WITH IT;  OR ANY OTHER POSSIBLE BAD JUDGEMENT CALL OR  ABUSE OF YOUR NEW BAD BOY GUITAR®️ THEN SADLY THIS OFFER IS NULL & VOID.  NOT SAYING WE WOULD NOT HELP TO TRY TO RESUSCITATE YOUR BAD BOY & GIVE IT NEW LIFE BUT THE LUTHIER, (WHOM WE REFER TO AFFECTIONATELY AS MR. WIZARD), DESPITE POPULAR MYTHS,  DOES NOT HAVE A MAJIC WAND TO BRING IT BACK TO LIFE! 

3.)  IF YOU DO NOT KNOW HOW TO OPERATE THIS GUITAR, & OR IT'S ELECTRONIC FUNCTIONS, GIVE US A CALL OR COME BY & LET US SHOW YOU HOW THEY ARE DESIGNED TO WORK, OR PLEASE KEEP YOUR DAILY 9 TO 5!  ABUSE BECAUSE OF LACK OF KNOWLEDGE & HOW THEY ARE DESIGNED TO WORK WILL MAKE THIS AGREEMENT NULL & VOID.  

4.)  EXCLUSIONS:  THE FOLLOWING ARE EXCLUSIONS TO THIS WARRANTY BUT NOT LIMITED TO THESE:  (WE WILL TRY TO LIST EVERY POSSIBLE REASON) 

         YOUR CARELESS ACTIONS BECAUSE OF IMPROPER OPERATIONS; MAINTENANCE; OR HAVING YOUR UNCLE ERNIE TRY TO MAKE SOME ADJUSTMENTS OR REPAIRS!  IF YOU MAKE A MODIFICATION, THEN WE CAN NOT COVER YOU, HOWEVER, IF IT IS A RELLY GOOD IDEA, WE MAY HAVE A POSITION AVAILABLE FOR YOU!  IF YOU WANT TO CHANGE OR ADD SOMETHING, GIVE US A CALL & LET'S SEE WHAT WE CAN DO TO HELP! ONLY MODIFICATIONS, REPAIRS OR ADDITIONS MADE BY BAD BOY GUITARS®️WILL BE COVERED.

          FAILURES BECAUSE OF ABNORMAL NEGLECT OR STRAINS; LEAVING IT IN THE DESERT, OR EXTREME HEAT OR LEAVING IT IN A HOT HOT CAR); EXTREME VARIATIONS IN TEMPERATURE,  &/OR RELATIVE HUMIDITY.  (TREAT IT LIKE YOUR BABY BECAUSE IT IS), CHILD RESTRAINTS OPTIONAL.

          NORMAL WEAR & TEAR WHICH CAN INCLUDE BUT LIMITED TO ANY TYPE OF DISCOLORATION, FADING OR DAMAGE TO THE ORIGINAL FINISH,  INCLUDING USING IT AS A TABLE TO PAINT YOUR NAILS!

          NORMAL WEAR & TEAR OR WORN DOWN &/OR OUT FRETS, STRINGS, TUNERS, HARDWARE &  HEAVEN FORBID - PLATING OF ANY KIND! 
  
          YOU MUST COMPLETE & RETURN THE ORIGINAL REGISTRATION CARD ISSUED WITH PURCHASE WITHIN 30 DAYS.  ALL INFORMATION MUST BE COMPLETE & LEGAL.  (NO FORGING)

          SHIPPING DAMAGE OF ANY KIND.  WE WILL SHIP YOUR BAD BOY®️ & WILL PAY FOR INSURANCE.  IF YOU RECEIVE IT DAMAGED & DO NOT REPORT IT IMMEDIATELY UPON RECEIPT, OR IF YOU RETURN IT TO US WITHOUT INSURANCE OR NOT, & WE RECEIVE IT DAMAGED.  

          ANY & ALL FACTORY INSTALLED ELECTRONICS & HARDWARE AFTER TWO YEARS FROM THE ORIGINAL DATE OF PURCHASE.  

          YOU MUST CONTACT BBG WITH ANY PROBLEMS OR REPAIRS AND RECEIVE AN RA# (RETURN AUTHORIZATION)  PURCHASER WILL BE RESPONSIBLE FOR ANY & ALL CHARGES INCLUDING INSURANCE UPON RECEIVING AN RA#.  AFTER ANY REPAIRS BBG MAY RETURN YOUR BAD BOY®️ TO YOU AT OUR COSTS INSURING IT BACK TO YOU AT THE ORIGINAL PURCHASE PRICE.  ANY INCREASE IN VALUE NEEDS TO BE COVERED BY YOU!  EXTRA COSTS & SHIPPING BACK TO YOU WERE RESPONSIBLE FOR ANY & ALL DAMAGES WILL BE RETURNED TO YOU C.O.D. (CASH ON DELIVERY)  WE WILL ALWAYS CONTACT YOU EITHER WAY TO LET YOU KNOW WHAT WE EXPECT & ARE DOING.  

SO DON'T RETURN IT UNTIL WE HAVE CHATTED; TRIED TO COME UP WITH ANY RESOLUTIONS OR WITHOUT A RETURN AUTHORIZATION NUMBER!

IT IS OUR MISSION TO TRY TO WORK OUT ANY DIFFERENCES OR PROBLEMS ,(IF ANY THAT MAY ARRISE & WORK IT OUT!